| Dealerward
designs, makes and installs bespoke furniture. We specialise in quality-veneered
items for corporate customers and technical desking for
both private and public bodies.
By offering a complete service, from
initial inquiry to final installation, we endeavour to achieve
a seamless procurement process for our clients. We have
considerable specialist experience; this knowledge we use
to help all our customers through the supply process. At
the design stage we will offer choices. Choices of materials,
layouts, ergonomics, health and safety issues, costings
and visuals, plus guidance with those choices. During manufacture
our trained personnel ensure that a quality product is delivered,
to be fitted by our trustworthy staff, all of whom have
years of experience working within secure and pressured
environments.
Our policy is to enhance clarity
between the customer and ourselves, to then be able to deliver
what is really required. Any new contract is allocated a
project manager. Their role is key in this process. They
ensure a customised response to the order and full liaison
with the client. They collect and collate the detailed job
brief from all relevant parties, they steer our design department
to respond with appropriate ideas, they supply full sampling
where required, present prototype if needed, police the
manufacturing programme, direct the coordinated installation
plan and respond to any after sales needs.
To achieve this consistency the project
manager’s chief tool is the full implementation of
recognised quality assurance procedures. Clarity will follow
when adherence to detail is guaranteed. Be this through
conversation, written work, drawing, sample or 3 dimensional
object, reassurance to both sides can then be supplied and
maintained.
We believe that any project placed
with Dealerward will receive this care.
Dealerward is an equal opportunity
employer.
Dealerward has a fully implemented
Health and Safety policy.
Dealerward encourages and recommends
the use of sustainable timbers and environmentally healthier
materials.
Dealerward holds BSI accreditation
for BS EN ISO 9001/2000.
August 2005
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